One of the advantages (and disadvantages) of the WRC complaint handling system

One of the advantages of the Workplace Relations Commission complaints handling system is the ease with which an employee can submit a claim. There is no cost involved and filling out an online complaint form is all that is required to get a claim in the system. This can be a problem for employers because… Continue reading One of the advantages (and disadvantages) of the WRC complaint handling system

Everyone has a number

No matter whether you are negotiating for a bullock, a property, a car, a golf club, a pup or a divorce or personal injury claim, everyone has a number at which a deal will be struck and a case settled. It may appear to be tremendously prosaic or matter of fact or materialistic to have… Continue reading Everyone has a number

Settlement meetings

I attend a good deal of settlement meetings in the course of a year’s work. Generally, they are to do with personal injury claims or divorces. One thing I have learned: whoever suggests the meeting wants a deal. Once you recognise this you are in a strong enough position, especially if it is the other… Continue reading Settlement meetings

The power of social media to influence and mislead 

We watched a Netflix documentary last night about an Australian woman (Belle something) who has been described as the biggest scammer on Instagram. She fooled a lot of people into believing she was diagnosed with malignant cancer but cured herself by abandoning conventional medicine and eating healthy foods. And, of course, she developed an app… Continue reading The power of social media to influence and mislead 

It’s the little things

It’s amazing how it’s the little things that tend to give you the greatest pleasure in life. Not the big once in a lifetime events or trips, but an unexpected, unforeseen little thing. Recently I was at a settlement meeting which was successful, and my client was delighted with the outcome. Driving home in my… Continue reading It’s the little things

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Categorized as Society

Culture and status-easy to overlook in negotiations

I have learned over the last few years to appreciate the importance of the ideas of These nebulous concepts play vitally significant roles in the lives of ordinary people in their daily lives. A few weeks ago, in an employment termination settlement package negotiation, the question of status was what threatened to scupper a tremendously… Continue reading Culture and status-easy to overlook in negotiations

The man on the bicycle

Every evening when I am out running after I go home from work I meet a man on a bicycle. He is usually going in the opposite direction to me as he is heading down towards the village of Broadford, and I am heading home. We always exchange waves or nods and recognise one another.… Continue reading The man on the bicycle

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Categorized as Society

Misinterpreting the data when buying a business

I published a video the other day about trying to save entrepreneurs from themselves. A commenter made the valid point that you should take the time to stake out the business you may be thinking about taking it on, if staking it out is possible. For example, a retail business. This reminded me of when… Continue reading Misinterpreting the data when buying a business

Why settle?

It can be funny when you see the reaction of an employee who has been brimming with confidence when the submission of the employer lands in my email inbox. The employee immediately panics and wants me to look for a deal. Many employees fail to recognise that in every dispute or conflict you will have… Continue reading Why settle?

My first ‘no talking’ video-mixed results

I published my first ‘no talking’ video yesterday and the results have been mixed. Some people loved it, some hated it and the viewing figures are down on my usual video performance. Nevertheless, I believe that the people who did like it may have made it worth the while because some of them loved it.… Continue reading My first ‘no talking’ video-mixed results