Replying to every email in my inbox-a rethink is necessary

I have always taken pride in replying to all emails sent to me.  Even if the reply was to advise that I was unable to help. I saw it as a basic professional courtesy. But I am beginning to rethink the situation. What if you have advised a person repeatedly what the process is, at… Continue reading Replying to every email in my inbox-a rethink is necessary