One of the most effective tools I have used since I started my solicitor’s practice in 2011 (and again in 2013) is my ability to communicate. There are two areas where my deployment of useful communication skills has reaped the most reward: I attribute whatever skill I have as a communicator, especially in relation to… Continue reading Why my background in retailing has been such an asset in my solicitor’s practice
Tag: communication
Storytelling-the final part in the communication jigsaw
The final part in the jigsaw of superb communication is storytelling. Remember, communication starts with a paradigm shift of recognising that communication is not about what you want to say, but about what your audience, no matter how large or small, needs to hear. To ascertain what they need to hear you engage in active,… Continue reading Storytelling-the final part in the communication jigsaw
How to communicate well
I have been doing a short course over the last few weeks by Conor Neill on Udemy. It is about communication, and it has given me some tremendously valuable insights into communication. Before I share some of what I learned I have to say that I am an evangelical fundamentalist when it comes to communication… Continue reading How to communicate well
2 types of communication
I learned recently that there are essentially two types of communication: Jeff Bezos, the founder of Amazon, asks his executives to prepare a 6-page memo prior to meetings so they are forced to think about what they want to say. He recognises that this work is hard for the person doing the work but easy… Continue reading 2 types of communication
A valuable reminder at Berlin airport about effective communication
At Berlin airport this week, whilst waiting around for our plane back to Dublin from Germany, I was reminded of the value of clear communication. There was a ground support worker-he may have had some type of supervisory role-who I watched in action for some time. He had a tremendous range of hand signals with… Continue reading A valuable reminder at Berlin airport about effective communication