They tell the others

I had a consultation last week with a lady who had been referred to us by three different people in her everyday life.

Her new employer, her old employer and a business who supplies equipment to her husband’s job all recommended that she come to see us for legal advice.

This type of thing can only happen after a certain number of years of trading. And, of course, good service delivery.

But this type of word-of-mouth approval and approbation is tremendously powerful.

No matter how good you claim to be your claims ring hollow by comparison with the recommendations of others.