Tempering client expectations in employment disputes

One of my responsibilities when representing an employee in an employment claim is the tempering of my client’s expectations.

I must tell him/her that in any dispute, contest or litigation there is always a chance of winning and a chance of losing.

Because there are always at least two sides to the story. And I will only have heard one side at the initial consultation with my client.

So, I might advise her that she appears to have a good case or an arguable case but that there are no certainties in any legal dispute and success will be determined by a number of factors.

Often my client will go off and discuss their case with someone else who will tell them that they have a ‘slam dunk’ of a case. And they want me to tell them the same thing.

I offer them their money back and wish them the best of luck.

Because I recognise that this will almost certainly be a difficult relationship right through the process, given the expectations of the claimant.

And the best thing, for me, is to cut them loose early.

You can learn more about employment law in Ireland in my book: