100 Google reviews

Our solicitor’s practice business, Terry Gorry & Co. Solicitors, received its 100th review on Google Business yesterday. Our average review mark is 4.8. Reviews are important for any business, and I have had a love/hate relationship with Google Business reviews for a number of reasons including the fact that anyone, not just a client, can… Continue reading 100 Google reviews

Google My Business Review-going from a 1 star to 5 stars and restoring faith in human nature

I wrote yesterday about receiving what I knew to be a deeply unfair one-star review on Google My Business. I knew it was unfair because I had advised the chap professionally and honestly. I knew it was not the advice he wished to hear-that is, his position was such that he had no legal remedy… Continue reading Google My Business Review-going from a 1 star to 5 stars and restoring faith in human nature

Why Google My Business Reviews are unfair

The system by which Google allows reviews to be published for small businesses is inherently unfair and open to abuse. Let me explain. In my business I am charged with the task of providing legal advice to persons who contact me. Often this advice is concerned with an employee’s position in the workplace or the… Continue reading Why Google My Business Reviews are unfair